PPM Support Tip: 9.2 Regression for Workflow Notification to multiple Users
A new KCS article was published: KM00564152
When sending a Workflow Notification with a Token with multiple Users in its' value, notification errors due to database value with "#@#" separators are not translated in to ";"
Client had a Token that stored multiple Username values to set the "Cc" distribution in the Notification. When these values were pulled from the database, the separator "#@#" was not being translated in to ";".
For example, when sending an email, emails for users in the email header should be separated by semi-colons ";":
Instead, the "#@#" is placed in to the email header which obviously causes problems identifying a valid user to send the email to:
This is a regression defect and will not be seen in 9.1 version.
Due to the complexity of the code involved, a one-off patch is not possible.
Sending to a single User works as expected, so sending to a group email address could be used as a workaround.
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