Absent Member.. randull Absent Member..
Absent Member..
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PPM Support Tip: ALM Plugin move requests in the workflow

 

Knowledge base article: KM00836669

 

When using the ALM plugin to integrate Service Manager Changes with PPM Changes, there is no way to close PPM changes when SM Changes are closed.


Customer are using the ALM plugin to automatically create a Change in PPM when is created in Service Manager, allowing user to work and report time on the PPM Change.
But there is no way to close the PPM Change when the change is closed in ALM. So the change remains open forever

 

An Enhancement Request with the ID QCCR1L54511 has been created for this request. The short and direct link to this ER can be used as follows: QCCR1L54511

Best regards,
Randall

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