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PPM Support Tip: BO cannot access PPM using Internet Explorer

KCS artcile: KM00712468

When using Firefox and Chrome it is possible to access from PPM the BO operational reporting. However, by using IE with the same username and password an error message is received about credentials.
The error message is:

"Illegal access to the viewer, please use a valid url."


To fix the reason for the error message and gain correct access, please add the BO host to the safe host list in Internet Explorer and verify again.


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