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mike_se Contributor.

PPM Support Tip: Check Rules' syntax when error: Object doesn't support this property or method

New KCS article was published: KM00440876



When submitting a Request/Project, invalid syntax in Rules cause Error: Object doesn't support this property or method

Lots of Rules configured for the Request Type.

Clicking on "Submit" button does not move to the next page.

After removing the custom Fields/Rules, everything worked as expected.

Check the syntax of any custom Rules.

For example, one issue was with the use of: setFieldVisibleRequired(true)

Proper syntax is: setFieldVisible(true); setFieldRequired(true)

“HP Support
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