PPM Support Tip: Creating a Project from a Proposal with multiple Project Managers throws error
A new KCS article was published: KM00453868
When creating a Project from a Proposal with multiple Project Managers, 9.20/9.21 versions throw error: An unknown error has occurred
Project Management issue - A regression Defect seen in 9.20 and 9.21 versions
User gets an error when approving a Proposal when there are two Project Managers. Project creation works as expected with one Project Manager.
Error that is thrown when trying to create a Project from a Proposal:
Running command: com.kintana.core.server.execution.TakeSnapshot -requestId 35167 -snapshotName "Qualified 04/12/13" -snapshotDescription "" -planOfRecord "true"
Running command: com.kintana.core.server.execution.CreateProject -projectName "PPM_041213_1" -projectTypeName "PPM - Project 2" -startDate "31088" -endDate "31111" -projectManager "107472#@#105210" -region "100001" -requestID 35167 -userID 107472 -userName "testuser"
The following Command Step is not subject to timing out: com.kintana.core.server.execution.TakeSnapshot
Ready to take snapshot: Qualified 04/12/13
Snapshot taken successfully with new ID = 37165
Done taking a new snapshot
The following Command Step is not subject to timing out: com.kintana.core.server.execution.CreateProject
Ready to create project from Project Type: PPM - Project 2
An unknown error has occurred. For more information, please contact your PPM administrator and provide the following GUID number:
GUID=2B6F1796-2F9C-C32A-95C2-052891D035F1 For input string: "107472#@#105210
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”