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PPM Support Tip: Issue pop up window get behind the main window

Issue pop up window get behind the main window on clicking Issue portlet in Project Summary page                                                                                                 
                                   

Knowledge base article: KM00830123

 

When accessing a logged Issue request from the OOTB Issue portlet on the Project Summary page, the resulting pop up window is hidden behind the Main/Project Summary window. The problem has been identified on IE8 and IE9 but does not occur on Firefox or Chrome. This is causing users to click on the request multiple times thinking that the system is hanging or slow. This behaviour occurs when PPM is the only tab opened in this browser. If you have multiple tabs opened, the page opens and remains in front.

 

This is an Internet Exporer Issue.

 

Workaround / Fix

 

Please set "Always open pop-ups in a new tab" in IE options->general tab->click the setting of Tabs

Best regards,
Randall

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