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PPM Support Tip: Notifications are pointing to the old system url


Knowledge base article: KM00885544


How to make the Workflow Steps Reminder Notifications to point the new system URL?


After change the system url the notifications are being sent with the old one.


As a workaround, please edit the message body of the notification:




1. In the message body, find the token [REQ.REQUEST_ID_LINK]

2. replace it with [REQ.REQUEST_ID] [REQ.REQUEST_URL]

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