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PPM Support Tip: PPM Service “MiniApp TM Approval Service” is not found or enabled.

When integrating PPM 9.22 and HP Anywhere 10.11

 

Using App 2.10 for TM Approval.

 

When user is trying to approve the Timesheet (after the confirmation yes/no) the error is:

 

PPM Service “MiniApp TM Approval Service” is not found or enabled.

 

The root cause is that PPM is missing a background service the name of the service is _TIME_SHEETS_APPROVE_SERVICE. Find attached a script to add this background service.

 

You can run the following select query to confirm if the service is missing:

SELECT 1 FROM knta_services WHERE REFERENCE_CODE = '_TIME_SHEETS_APPROVE_SERVICE'

 

Fix steps:

1-Stop PPM

2-Run the script: knta_services_913_2.sql

3-restart the PPM

 

 

Refer to KB:

https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01415955

 

 

Thanks,

Oscar P

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