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(PPM) Support Tip: Preventing Data Loss Due to Inactivity in Edit Request/Project/Time Sheet pages

You might spend long time entering data in pages like Edit Time Sheet page and Project Details page.However, PPM would regard this as inactivity and then terminate your session. This causes inconvenience because you have to start all over again.

 Starting from version 9.32.0001, PPM introduces the following two parameters for you to specify the duration you can stay idle in the Request Details page, Project Details page, and Edit Time Sheet page. This helps prevent data loss because of inactivity in these pages.

Parameter

Description, Usage

Values

REQUEST_AND_PROJECT_

KEEPALIVE_MAX_IDLE_TIME

You use this parameter to specify the duration (in minutes) that you can stay idle on the Request Details page and Project Details page before yoursession starts to time out.

Default value: 600

Valid value: integer

TIMESHEET_KEEPALIVE_

MAX_IDLE_TIME

You use this parameter to specify the duration (in minutes) that you can stayidle on the Edit Time Sheet page before your session starts to time out.

Default value: 180

Valid value: integer

 

The KINTANA_SESSION_TIMEOUT parameter, which specifies the time to elapse before a user session times out, still takes effect when you use the above two parameters. They work together in the following way:

 When REQUEST_AND_PROJECT_KEEPALIVE_MAX_IDLE_TIME and TIMESHEET_KEEPALIVE_MAX_IDLE_TIME have values greater than 0, you can stay idle in the Request Details page, Project Details page, and Edit Time Sheet page for the specified duration. After the duration ends, the session times out when the time specified by KINTANA_SESSION_TIMEOUT is up. In this case, as long as you are not idle in these pages performing actions like clicking the mouse and pressing keys, your session will not time out because PPM keeps the session alive.

 When the value of REQUEST_AND_PROJECT_KEEPALIVE_MAX_IDLE_TIME is 0, KINTANA_SESSION_TIMEOUT works in the Request Details page and Project Details page as it does in other PPM pages: your session times out if no requests are sent from the browser to the server for a duration equal to or greater than the KINTANA_SESSION_TIMEOUT value.

 When the value of TIMESHEET_KEEPALIVE_MAX_IDLE_TIME is 0, KINTANA_SESSION_TIMEOUT works in the Edit Time Sheet page as it does in other PPM pages: your session times out if no requests aresent from the browser to the server for a duration equal to or greater than the KINTANA_SESSION_TIMEOUT value.

HP Support
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