Absent Member.. randull Absent Member..
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PPM Support Tip: Radio Buttons rule values are disappearing when save or click on action button.

 

Knowledge base article: KM00891747

 

Error Message

 

After upgrade the system from 8.03 to 9.21, there is a major issue when there are rules populating radio buttons.


Fields are getting populated when rule ran. But, then when there is an action taken on that Request like Save or Click on action, all values populated through for the radio buttons are getting vanished.

 

Cause

 

This is a Defect QCCR1L54180

 

Workaround / Fix

 

Use Text Fields instead of Radio Buttons.

Best regards,
Randall

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