mike_se Contributor.

PPM Support Tip: Resource Requests Portlet in 9.2 filters out Fulfilled Positions

When using the Resource Requests Portlet in 9.2, Data Source's Where Clause filters out rows with no Unmet Demand.

Customer wants to show 0 Unmet Demand rows in this Portlet to list the "Fulfilled" Positions, though now in 9.2 there is a new condition hardcoded in the Where Clause stating "only show lines where unmet demand > 0", which contradicts with the Position Status filter = "Fulfilled". Selecting Position Status = "Fulfilled" in the filters will return nothing.

Enhancement Request QCCR1L53803


Workaround is to execute the following update statement:

  SET BASE_WHERE_CLAUSE = 'WHERE sp.staffing_profile_id=positions.staffing_profile_id
and sp.status_code not in (4,5,6)
and positions.resource_pool_id =rp.resource_pool_id (+)
and users.user_id(+)=positions.requested_by
and roles.role_id=positions.role_id
and (krsc_utils.can_access_rsc_pool(rp.resource_pool_id, [SYS.USER_ID])=''Y''
or krsc_utils.can_access_staff_prof(sp.staffing_profile_id, [SYS.USER_ID])=''Y'')'

NOTE: Always test direct updates to the database in a STAGE environment first and backup the data in case it needs to be restored at a later time.

“HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”
Labels (1)
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.