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mike_se Contributor.
Contributor.
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PPM Support Tip: Use "Apply on creation" Rule when creating a Request

A new KCS article was published: KM00482888

 

When using "Apply on page load"' Rule, it will not be triggered when creating a new Request.


An Advanced User Interface (UI) Rule was set to trigger on Page Load, checking the value of one Field, and making another Field to be Required.

However, the latter Field was not being set to Required when creating the Request.


"Apply on page load" Rule will not be triggered when creating a new Request.

Use "Apply on creation" instead.

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