PPM Support Tip: When retrieving Actuals in Microsoft Project (MSP), do not filter out all Tasks

To reproduce the issue:
1. Create a Project, create Work Plan, add Tasks, in Project Settings set Integration Mode to 'Control Shared'
2. Open MSP client, and open the Work Plan
3. Click on one column in the Work Plan, filter out all Tasks, there are no Tasks listed in the Work Plan sheet. The toolbar shows 'AutoFilter Applied', though in 'view' section, Filter shows '[No Filter]'
4. Click menu 'Retrieve Actuals from PPM Center...', and the error occurs:

System.Runtime.InteropServices.COMException (0x000003EC): An unexpected error occurred with the method.
at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32[] aWrapperTypes, MessageData& msgData)

The Project Management User Guide should state to NOT filter out all Tasks in MSP before retrieving actuals.

Defect QCCR1L54162.

If retrieving actuals in MSP, do not filter out all Tasks.

“HP Support
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