PPM Support Tip: When using Internet Explorer, long Resource Types are truncated

[randull]

Knowledge base article: KM00822790

When user is trying to add a new position on the staffing profile, when he is adding the resource type on the Add Position screen, if there is a long resource type name on the validation “RSC – Resource Category” it will be shown as truncated.

Replication steps:

Step 1: Add a new Value to the “RSC – Resource Category” Validation with a long “Meaning”
Step 2: Open a Staffing Profile and Click on “Add Position”
Step 3: Select “Resource Type” to see the long name truncated

Cause

In old version of PPM, if you use a long string (50-100 chars) as meaning of  "RSC – Resource Category” Validation, you will find some buttons on "Add Position" page are truncated by "Resource Type" field.

There was a defect created and fixed it in 9.22. To fix this defect. For new versions of IE (IE9-IE11) and firefox, it works fine. But IE8 has its limitation: The length of every option is the same as selection field.

Workaround / Fix

Since it is IE8's limitation, we can try following workaround:

1. Please find \server\<your server>\deploy\itg.war\WEB-INF\jsp\rsc\staffing\OpenPosition.jsp in TESTING environment.

2.  Open this file with text editor and find line 219:

<itgcmp:select property="resourceType" style="width: 132px;overflow:

You can change style=width: 132px; to style=width: 220px. So line 219 will be,

<itgcmp:select property="resourceType" style="width: 220px;overflow: hidden;text-overflow: clip;white-space: nowrap;" styleClass="field-value-nopad" styleId="resourceType">

NOTE:

You may use different resolution, 220px may be changed.

If 220px is too big for you, you can change it  to a smaller size.