PPM Support Tip: ksc_run_java command needs a javax.xml.ws.spi.Provider in 9.14
A new KCS article was published: KM00639659
When running ksc_run_java command, get an unknown error due to "No ClassLoaders found" for DescriptionFactory
Command issue found in 9.14 version - missing javax.xml.ws.spi.Provider file
Client created a custom Java Class to use Web Services.
When calling the Java Class with the special command "ksc_run_java", getting the below error:
ERROR server:com.kintana.crt.server.CRTExecutionManager Batch ID: 123456:com.kintana.core.server.UncaughtExceptionDefaultHandler:2013/10/09-10:03:23.841 GMT: An unknown error has occurred. For more information, please contact your PPM administrator and provide the following GUID number:
An unknown error has occurred. For more information, please contact your PPM administrator and provide the following GUID number:
Caused by: java.lang.NoClassDefFoundError: org/apache/axis2/jaxws/description/DescriptionFactory
Caused by: java.lang.ClassNotFoundException: No ClassLoaders found for: org.apache.axis2.jaxws.description.DescriptionFactory
... 5 more
For the third party package Axis 2, when PPM upgrading from 9.10 to 9.14, axis2-1.2-XX.jar are added, though not all of them.
To fix this issue, please do the following:
1. Stop Project and Portfolio Management (PPM)
2. Go to PPM_HOME/server/SERVER_NAME/deploy/itg.war/WEB-INF/classes/META-INF/services
If there does not exist such folder path, just create it.
3. Copy the attached javax.xml.ws.spi.Provider file (obtain from KCS article) to this location.
4. Restart PPM.
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”