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Performance problem in PPM 9.1 SP2

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Hello,

 

I would like to know if anyone faced issues with the dashboard performance post upgrade to PPM 9.1 version. We upgraded from PPM 7.5 SP5 to PPM 9.1 SP2 and noticed that many dashboard pages with request list portlet are erroring out.

 

Let me know if you have any information on the performance tuning within PPM 9.1 that I can try.

 

Thanks,

Niraj

Niraj P.
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Re: Performance problem in PPM 9.1 SP2

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hi,

 

the case number is 4632227146, you can refer this one as reference. the fix changes ootb request list and search query hint from /*first 200 rows*/ to /*rule*/ like this.  you can realize performance improvement

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Re: Performance problem in PPM 9.1 SP2

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what is the oracle version? i faced performance issue with oracle 11.2.0.1, request list portlets and searches are all timing out, and got a fix from hp. but there is no performance issue with 11.2.0.2. If version 11.2.0.1, you can request fix from hp,(changes hints in the ootb queries), if you are on 11.2.0.2 check insallation quide for the oracle parameters hp suggest.

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Re: Performance problem in PPM 9.1 SP2

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Hi

 

 

Niraj P.
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Re: Performance problem in PPM 9.1 SP2

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No issues with performance so far at 9.12.

 

But there is a Hotfix we had to apply for problems with executing package lines in the Deployment Module.

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Re: Performance problem in PPM 9.1 SP2

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hi,

 

the case number is 4632227146, you can refer this one as reference. the fix changes ootb request list and search query hint from /*first 200 rows*/ to /*rule*/ like this.  you can realize performance improvement

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Re: Performance problem in PPM 9.1 SP2

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We had few performance issues after 9.12 upgrade.We had taken below steps.

 

1.Increased RAM.

2.Increased java heap size.

 

These were just preventive steps .we were able to resolve our performance issues by keeping watch on services running.After moving to 9.12 there were few errors coming from services node , that was the main reason of low performance.I would suggest try to fix any errors in server logs.

 

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Re: Performance problem in PPM 9.1 SP2

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Varun,

 

Thanks for your reply. Yes I have already made changes in to JAVA_HEAP_SIZE, as it was one of the initial recommendations from HP. I could also delay or postpone some of the services to help the environment concerntrate on user traffic. As of now, these changes have not improved the environment performance, but these are strong recommendations.

 

Regards,

Niraj

Niraj P.
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Re: Performance problem in PPM 9.1 SP2

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Kerim,

 

Thanks for the case number, I have reported this to HP, and have a strong vibes that this fix would help us improve the performance. I will keep everyone posted, as soon as I hear back from HP.

 

Regards,

Niraj

Niraj P.
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Re: Performance problem in PPM 9.1 SP2

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Linda,

 

Thanks for your reply.

 

Can you provide your case number while following up with HP on the performance issue? I am sure it would be worth for HP to look into your case, in order to determine, if the fix provided to your environment is relevant as fix for our performance issue.

 

Regards,

Niraj

Niraj P.
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Re: Performance problem in PPM 9.1 SP2

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hi,

 

preparing fix for your organization will take time, if you are in a hurry, there is a oracle parameter optimizer_features_enabled that also will help you. but use this as a temporary solution.

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Re: Performance problem in PPM 9.1 SP2

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Check the server.conf or in the admin console setting for PORTLET_EXEC_TIMEOUT make sure it's set to a reasonable number, ours is set to 120 secs.

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Re: Performance problem in PPM 9.1 SP2

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Hi, We are also coming across with Performance issues in pages. Dashboard queries take too much time. PPM users  have complaint about it.

 

Is there any solution you have found for PPM 9.12  performance ?

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