RE: Problem with Staffing Profile window on a PPM 9.40 Project Summary Tab Project
We recently upgraded to PPM 9.40 from 9.22 (9.22->9.30->9.40) as part of the post upgrade testing, I opened one of the Projects and when I look at the Staffing Profile (portlet or window on the Project Summary Page), the active Staffing Profile was listed and the current status is Active. This staffing profile has been baselined several times, so there should be a list of previous Staffing Profiles, but instead there is a red 'X' enclosed in a circle.
In our Production Instance (9.22), this same project shows the list of Staffing Profiles correctly. Does anyone have any idea of what is causing this problem?
the first thing I would do is to try to open this project to see the red x and then look in the serverlog to see if there is any exception at the time you accessed the project. Maybe we can have a clue in the exception.
What I would do also is to check the table RSC_STAFFING_PROFILES in the database to see if the field CONTAINER_ENTITY_ID of the Staffing Profile points to the project.