Resources with Scheduled hours (more than 999) gives error on Save

[Niraj Prabhu]

Hi,

We have resources to be tracked on our PFM - Proposal form. When the resource is scheduled with more than 999 hours (eg. 1100), the Resources table component shows scheduled hours as (1,100). Once clicked save again, the error message appear which says, "The field Scheduled Effort(hrs) should contain only numeric characters or decimal separator"

This happens for all Users, and they aren't specifying the effort with any commas; they provide only numbers in the scheduled effort and the system defaults the commas after first save/workflow action. Error appears if user click save again with effort more than 999.

Regards,
Niraj

[Pogonchev]

Hi Niraj,

This seems to be related to your regional settings.

Please check if any of the regional settings (PPM application server, PPM user profile, client machine OS, browser, etc) is using a comma "," as a thousand separator.

I hope this helps.

Best regards,

Nikola

[Niraj Prabhu]

Nikola,

I am told that since all our physical boxes are present in the US, all the user profiles on them have comma as decimal separator, which matches with the regional settings on my PPM user profile.

I think the issue with the way the system understands to format data, but while PPM does not understand to use escape character or wild character, for such formatting symbols. Do upi agree? Any other thoughts for me to get this fixed?

[Pogonchev · Accepted solution]

Hi Niraj,

I agree with you that this has to do with formatting, however it would require thorough investigation to find the root cause.

Thus I would recommend you to open a new incident with HP PPM Support for this issue.

Best regards,

Nikola