Scheduled Excel Report Notification - URL Resolve in 404 Not Found Error
Our customer has scheduled an excel custom report that sends out email notification to the users to enable the users to download the excel report.
When the link "View Report" is clicked an error message in the browser display: 404 Not Found. The "View Report Log" works fine:
I can confirm the resource is in the security group that has access to the report.
The Report is on the server:
Searching in PPM for the report also work and downloads the report:
Is there anything else I need to check why the url will not download the report?
As far as I recall, there may be a bug that will prevent you to download XLSX files from reports if you access PPM through a direct link without being authenticated. It will only work to download HTML reports/logs.
You should still be able to download the reports by searching for the report and then click to download it from the report search results screen.
You'll want to open an official support ticket to get that addressed.