arputh Contributor.
Contributor.
176 views

Service not found operation terminated

Hi,

We have a Web Services interface running in PPM 9.31. The process were running without this error for and suddenly we receive the following error message without processing any updates:


 

Jul 13, 2015 2:41:48 PM org.apache.axis2.deployment.DeploymentEngine prepareRepository
INFO: no services directory found under /apps/ppmadmin/ppm/prod/interfaces/VcProjectRequestPortal
Jul 13, 2015 2:41:49 PM org.apache.axis2.deployment.DeploymentEngine doDeploy
INFO: Deploying module : rampart-1.1
Jul 13, 2015 2:41:49 PM org.apache.axis2.deployment.DeploymentEngine doDeploy
INFO: Deploying module : addressing-1.1
Demand serviceURL: http://10.128.80.76/itg/ppmservices/DemandService
Update the Request Types ....
Service not found operation terminated !!
---detail---
Exception in thread "main" java.lang.NullPointerException
	at corp.vodacom.vprompt.project.request.portal.OrganisationWidePriorityRanking.main(OrganisationWidePriorityRanking.java:110)

 

We restarted the service node which resolved it for two executions runs. It failed again after sheduled run with same message. In this example it ran a portion of the update and then failed again. See below:


 

Jul 13, 2015 3:40:38 PM org.apache.axis2.deployment.DeploymentEngine prepareRepository
INFO: no services directory found under /apps/ppmadmin/ppm/prod/interfaces/VcProjectRequestPortal
Jul 13, 2015 3:40:38 PM org.apache.axis2.deployment.DeploymentEngine doDeploy
INFO: Deploying module : rampart-1.1
Jul 13, 2015 3:40:38 PM org.apache.axis2.deployment.DeploymentEngine doDeploy
INFO: Deploying module : addressing-1.1
Demand serviceURL: http://10.128.80.76/itg/ppmservices/DemandService
Update the Request Types ....
Request field update Succeeded. Return Code: 75873
Organisation Wide Priority: 1
Request field update Succeeded. Return Code: 73859
Organisation Wide Priority: 2
Request field update Succeeded. Return Code: 73944
Organisation Wide Priority: 3
Request field update Succeeded. Return Code: 73701
Organisation Wide Priority: 4
Request field update Succeeded. Return Code: 73705
Organisation Wide Priority: 5
Service not found operation terminated !!
---detail---
Exception in thread "main" java.lang.NullPointerException
	at corp.vodacom.vprompt.project.request.portal.OrganisationWidePriorityRanking.main(OrganisationWidePriorityRanking.java:110)

 

Have anyone experienced the same issue with the Demand Web Service?

 

Your assistance in this matter is highly appreciated.

 

Alfred Puth
PPM Consultant
EOH Application Management
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4 Replies
Absent Member.. DomPPM Absent Member..
Absent Member..

Re: Service not found operation terminated

Hello Alfred,

 

I hope you are doing great.

 

I was wondering, are you receiving any errors in your server.log file? In order to narrow down better this situation.


Also, did you made any changes in your network or application before this issue started to appear?

 

Thanks and best regards,

Dominic Cruz Traverse

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arputh Contributor.
Contributor.

Re: Service not found operation terminated

Hi Dominic,

 

Thanks for the response. Going fine thanks, just frustrated with this error message.

 

We had to restart all the nodes before the debug trapping was enabled. No other indication in the log files.

 

We are monitoring the process which run every 6 hours for the same error to occur. Will share the findings from log file.

 

I also thought there were changes applied on the application server but we received confirmation that there were no changes applied.

 

Regards

Alfred Puth
PPM Consultant
EOH Application Management
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CGut Absent Member.
Absent Member.

Re: Service not found operation terminated

Hi Afred,

 

Are you still seeing the error message? Please share with us the log files so we try to find what is causing the issue.

 

Best Regards,

Carolina.


“HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”
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arputh Contributor.
Contributor.

Re: Service not found operation terminated

Hi Carolina,

 

Unfortunately we did not get any log entries until the restart of all the nodes. We did enable Web Services Debug before the restart but only came into effect after the restart.

 

The error did not occur again after the restart of all the nodes but we will keep the debug on for another couple of days to monitor.

 

Thanks,

 

 

 

Alfred Puth
PPM Consultant
EOH Application Management
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