Highlighted
Absent Member.. Absent Member..
Absent Member..
619 views

Token Based Email Notification

Jump to solution

Hello,

 

I am trying to implement a user defined token based email notification sending.  My workflow step security is configured based on  a user defined token wherein the value of that token is based on the 'Assigned to' Value from a previous workflow step...

 

The user defined token [REQ.P.CAP_PM] which captures '[REQ.ASSIGNED_TO_USER_ID]','[REQ.ASSIGNED_TO_NAME]' values.  I need to send e-mail notification based on this token...

 

I tried configuring a notification based on user defined token using  [REQ.P.CAP_PM] but i always get a returned mail message from PPM.

 

How do i do this?

 

 

Please let me know if you need screenshots or need me to explain further...

 

Thanks in advance!

 

Lester

0 Likes
1 Solution

Accepted Solutions
Highlighted
Absent Member.. Absent Member..
Absent Member..

Re: Token Based Email Notification

Jump to solution

When you create the notification on the workflow step that has the user defined token specified for step security, click the button labeled 'Copy Security' to set the recipient value. The recipient value can be configured manually at this point but this is easier and will set up the recipient entry properly, assuming the security setting is working.

View solution in original post

0 Likes
4 Replies
Highlighted
Absent Member.. Absent Member..
Absent Member..

Re: Token Based Email Notification

Jump to solution
you are trying to send a notification based on field changes? if so you can use ootb assinged to token in request type notifications tab, if not you need to configure in workflow
0 Likes
Highlighted
Absent Member.. Absent Member..
Absent Member..

Re: Token Based Email Notification

Jump to solution

Hello Kerim,

 

I am using user defined tokens for my workflow security and not based on the 'Assigned To' field directly for certain workflow steps... What i do is i capture the 'Assigned To' value and put it in a hidden field via rule.  Then i use the value stored in the hidden field by using user defined token in my workflow security. 

 

I need to send e-mail notification to the same users defined in my workflow security identified by user defined token.

0 Likes
Highlighted
Absent Member.. Absent Member..
Absent Member..

Re: Token Based Email Notification

Jump to solution

When you create the notification on the workflow step that has the user defined token specified for step security, click the button labeled 'Copy Security' to set the recipient value. The recipient value can be configured manually at this point but this is easier and will set up the recipient entry properly, assuming the security setting is working.

View solution in original post

0 Likes
Highlighted
Absent Member.. Absent Member..
Absent Member..

Re: Token Based Email Notification

Jump to solution

Got it Working!  Thanks Jim!

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.