Urgent Issue - Double Header Appearing, PPM Home Page Not Responding
Pleass see the attachment. This is what we see this morning when logging on.
What causes this, and how can we resolve it?
Were there any changes to your header.jsp file?
Also verify the server logs and find any errors.
We had similar error in the past and we solved this by recompiling the jsp pages.
1) Stop PPM,
2) Delete tmp and work folder under all the nodes
3) run kJSPCompiler.sh
4) Start PPM.
Please check in the server if there are any backup files other than menu.xml.
If there are more than one menu.xml ... may cause this type issue.
Make sure thereis only one menu.xml in the server.