MaxH Honored Contributor.
Honored Contributor.
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User Errors on Login

I've noticed that when watching the LINUX command line interface dialog box when any of my accounts (administrative/normal user) login, that I receive lots and lots of errors that look like this:

 

ERROR JSESSIONID=8877B9FAA12B45F8450558B6DDDE9436.kintana,USERNAME=adm-mhug:http-0.0.0.0-8080-Processor25:com.mercury.itg.common.menu.renderers.MyLinksMenuRenderer:2014/03/07-06:55:01.183 CST: BaseAction.getCurrentUser() returned null.

 

 

I am wondering if anyone else has seen this issue and if there is a way to fix it. 

 

Thanks.

Max

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Absent Member.. randull Absent Member..
Absent Member..

Re: User Errors on Login

Hi MaxH,

 

Could you please let us know your PPM version, because there are hotfixes for this problem but they are related to the version.

Best regards,
Randall

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mike_se Contributor.
Contributor.

Re: User Errors on Login

And then looks like a client saw this after an upgrade to the system.

 

To make sure the .jsp files are up to date and the latest code being used can:

1) stop ppm

2) delete the tmp and work directoreis under PPM_HOME/server/SERVER_NAME

3) start ppm

4) clear the browser's cache and login and let the .jsp file recompile on the fly

 

Try this in the STAGE environment to see if it helps resolve the issue.

 

Is it happening for all Users in STAGE and PROD?

 

-Mike

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