Frankie_Kings Super Contributor.
Super Contributor.
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Using Search Tasks Menu Option

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Hello Team, we are trying to use the Search menu option to search for 'Tasks' based on Scheduled Start or Scheduled Finish dates.

But there are required fields of '*Task Name starts with' and '*Resource'.

Is there a way to use this Search screen without putting in those required fields?

We just want all tasks falling within a span of dates to list, regardless of project name/resources assigned.

 

Is there maybe a 'wild card' option that we can use?

 

Attached is a screenshot of the screen and the error we get.

 

Is there a way to remove the required field configuration from this search screen or is this only by design or would require an enhancement request?

 

Appreciate the help.

Frank

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CGut Absent Member.
Absent Member.

Re: Using Search Tasks Menu Option

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 Hello Frankie,

 

The reason that PPM avoids to search all the tasks is because in the past,Customers have faced a database issue as users start running search tasks without any filters. This query can't be stopped and is running for 5K-6K+ seconds. So 10 users or one user pressing 10 times "Search" button can consume 100% of our database CPUs.

That is why At least one of the 4 marked filters is now needed in order to search for tasks.
- The user sees an error message if all of the 4 marked filters are missing.
- Filters on the “Search Tasks” screen have been rearranged.
- The “Resources” or “Project Manager” field is defaulted – on initial load – based on the logged in user depending on whether the user can create projects.

If you wanto to raise a custom report, you can contact professional services.

Best Regards,
Carolina.
 


“HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”
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CGut Absent Member.
Absent Member.

Re: Using Search Tasks Menu Option

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Hi Frank, 

 

I was able to reproduce the behaviour and this is by design. If you dont want to use *Task Name starts with' or '*Resource', at least you should put a project manager or project name, in order to look for tasks' based on Scheduled Start or Scheduled Finish dates.

 

Also you cannot search tasks without putting any filter criteria 

 

Let me know if this helped you.

 

Best Regards, 

Carolina. 

 

 

 


“HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”
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Frankie_Kings Super Contributor.
Super Contributor.

Re: Using Search Tasks Menu Option

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Hello Carolina, can you please explain how to 'search tasks without putting any filter criteria'? 

 

Whenever we try that we still get the pop-up box requiring the 'Project Name' or 'Project Manager'.

Our intention was to pull all tasks from 'all' projects regardless of name or manager.

 

If we cannot easily do this from this Search Task option, do you know of any other option in PPM to achieve this or would we have to pursue a customized solution such as a portlet or report.

 

Appreciate your help.

Frank

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CGut Absent Member.
Absent Member.

Re: Using Search Tasks Menu Option

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 Hello Frankie,

 

The reason that PPM avoids to search all the tasks is because in the past,Customers have faced a database issue as users start running search tasks without any filters. This query can't be stopped and is running for 5K-6K+ seconds. So 10 users or one user pressing 10 times "Search" button can consume 100% of our database CPUs.

That is why At least one of the 4 marked filters is now needed in order to search for tasks.
- The user sees an error message if all of the 4 marked filters are missing.
- Filters on the “Search Tasks” screen have been rearranged.
- The “Resources” or “Project Manager” field is defaulted – on initial load – based on the logged in user depending on whether the user can create projects.

If you wanto to raise a custom report, you can contact professional services.

Best Regards,
Carolina.
 


“HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”
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Frankie_Kings Super Contributor.
Super Contributor.

Re: Using Search Tasks Menu Option

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Thanks for the help Carolina.

Frank

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Micro Focus Expert
Micro Focus Expert

Re: Using Search Tasks Menu Option

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Hi All,

 

I already shared a workaround in the public forum as Frank posted there too, but here it is within the official scope of PPM Expert day:

Just input "_" (underscore character without the quotes) in the task name field, and you'll match all tasks in the system. You can then further restrict search based on start date and/or end date, and the error message won't bother you since, technically, you've filled the task name field.

 

The explanation of Carolina still holds though: This limitation was introduced to prevent slow searches and performance degradation on systems with large number of tasks - so use at your own risk.

 

Kind Regards,

Etienne. 

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Frankie_Kings Super Contributor.
Super Contributor.

Re: Using Search Tasks Menu Option

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Etienne, THANK YOU so much for sharing this workaround!  That is exactly what we were looking for!

Frank

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