Established Member.. Nilay___
Established Member..
51 views

default time and billing approver error

hello,

 

One of PPM user is getting error as he is trying to approve his timesheet. Error says 'This timesheet cannot be submitted because The Time Approve and Billing Approver has not been set' although user's time and billing approvers are not null.

 

Why do you think this error occurs? How can i fix this?

 

thanks,

Nilay.

0 Likes
1 Reply
Absent Member.. favdjiev Absent Member..
Absent Member..

Re: default time and billing approver error

Hi,

 

I searched in the support database and it seems that in this situation the Approvers_envaluation service has not ran yet. This service is enabled by default and runs every hour. It periodically checks to determine whether the resource assigned to approve a timesheet has changed.

 

Could you please check if the problem is still present, or is there a way you can replicate it if it persists?

 

Best Regards,
Filip

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.