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need to change the Approver of the Change Request in HP-PPM

Hi Experts,

I have a requirement wherein I need to change the Approver of the Change Request in HP-PPM. Kindly let me know what are the steps to delegate the Approvers.

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Absent Member.. AntoniP Absent Member..
Absent Member..

Re: need to change the Approver of the Change Request in HP-PPM

Hi BB4,

I'm not sure if you need to change the approver for a specific request or if you have to change the approver of a specific step in the workflow for a certain request type.

I think you are looking for the second one. To do this, you have to open the Workbench and go to Configuration / Workflows, look for the workflow you need to update and open it by double-clicking it. Once opened, look for the step you need to change the approval of by double-clicking it and go to "Security" tab. You can change there who is the approver of this step.

You can find all this information in the "Chapter 7: Configuring Workflow Components" section of the "Demand Management Configuration Guide".

 

Regards,

Antoni

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