Anonymous_User Absent Member.
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Platespin migrate installation failing


Hi,
I am trying to install platespin migrate 12.1.0.268 on windows 2012 r2
standard version. windows is up to date. I followed step by step
installation guide http://tinyurl.com/jgap7vn

Prerequisites check was passed with all green ticks. I am pointing to
SQL express database on the same server which is not on the domain using
local admin credentials.

Installation fails at stage installing OFX. Looking at install log does
not help a lot. Appreciate any feedback pointers


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mandeep_sharma
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Anonymous_User Absent Member.
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Re: Platespin migrate installation failing


install log

Action 15:04:09: updatePlateSpinConfig.
Action 15:04:09: updatePlateSpinDrvManConfig.
Action 15:04:09: updateAnalyzerConfig.
Action 15:04:09: SetWinAuthFileSystemPermissions.
SetWinAuthFileSystemPermissions: Beginning
SetWinAuthFileSystemPermissions custom action.
SetWinAuthFileSystemPermissions: Setting permissions for
TUKRKS-PLTSPIN\Administrator on C:\Program Files\PlateSpin Migrate
Server
SetWinAuthFileSystemPermissions: %COMSPEC% /c Echo Y| icacls.exe
"C:\Program Files\PlateSpin Migrate Server" /t /c /grant
TUKRKS-PLTSPIN\Administrator:(OI)F >>
"C:\Users\Administrator\AppData\Roaming\Migrate_CustomActions.log"
Action 15:04:16: RegisterUser. Registering user
RegisterUser: {ea5c4738-3d05-4d58-84da-01590096cce9}
Action 15:04:16: RegisterProduct. Registering product
RegisterProduct: {ea5c4738-3d05-4d58-84da-01590096cce9}
Action 15:04:16: PublishFeatures. Publishing product features
PublishFeatures: Feature: Packages
PublishFeatures: Feature: ImportDatabases
PublishFeatures: Feature: Migrate
PublishFeatures: Feature: Forge
PublishFeatures: Feature: Athens
PublishFeatures: Feature: Ofx
Action 15:04:17: RegConnectionStringHlp.
Action 15:04:24: PublishProduct. Publishing product information
1: {ea5c4738-3d05-4d58-84da-01590096cce9}
Action 15:04:24: RemoveAppPoolRB.
Action 15:04:24: SetConnectionString.
Action 15:04:24: RunOfxInstall. Installing OFX
Error running a custom action. The error is logged in
C:\Users\Administrator\AppData\Roaming\*_CustomActions.log and/or
C:\Users\Administrator\AppData\Roaming\*_ControllerInstall.log
MSI (s) (64!70) [15:05:19:895]: Product: PlateSpin Migrate -- Error
running a custom action. The error is logged in
C:\Users\Administrator\AppData\Roaming\*_CustomActions.log and/or
C:\Users\Administrator\AppData\Roaming\*_ControllerInstall.log

CustomAction RunOfxInstall returned actual error code 1603 (note this
may not be 100% accurate if translation happened inside sandbox)
Action ended 15:05:19: InstallFinalize. Return value 3.
Action 15:05:19: Rollback. Rolling back action:
Rollback: Installing OFX
Rollback: SetConnectionString
Rollback: RemoveAppPoolRB
Rollback: Publishing product information
Rollback: RegConnectionStringHlp
Rollback: Publishing product features
Rollback: Registering product
Rollback: Registering user
Rollback: SetWinAuthFileSystemPermissions
Rollback: updateAnalyzerConfig
Rollback: updatePlateSpinDrvManConfig
Rollback: updatePlateSpinConfig
Rollback: Writing system registry values
Rollback: Creating shortcuts
Rollback: ISXmlInstall
Rollback: Copying new files
Rollback: Creating folders
Rollback: DeleteINSTALLDIRROLLBACK
Rollback: Checking for ASP.NET...
Rollback: ISXmlUnInstall
Rollback: ISSQLServerUninstall
Rollback: Removing ODBC components
Rollback: Updating component registration
Rollback: ISXmlRollback
InstallShield 15:05:32: Rolling back XML file: 'C:\Program
Files\PlateSpin Migrate Server\Configs\Dispatch.Service.config'
InstallShield 15:05:32: Temp XML file copy is located at:
'C:\Users\ADMINI~1\AppData\Local\Temp\XML67B8.tmp'
InstallShield 15:05:32: Unable to restore backup XML file
InstallShield 15:05:32: Rolling back XML file: 'C:\Program
Files\PlateSpin Migrate Server\Configs\PlateSpin.config'
InstallShield 15:05:32: Temp XML file copy is located at:
'C:\Users\ADMINI~1\AppData\Local\Temp\XML67C9.tmp'
InstallShield 15:05:32: Unable to restore backup XML file
Rollback: ISSQLServerRollback
1: Processing the SQL connection 'OFX'...
1: Determining if there is at least one SQL script scheduled to execute
under the connection...
1: No SQL scripts scheduled to execute under the connection...Skip.
1: Skip the SQL connection 'OFX'. There is no script to execute under
this connection.
1: Processing the SQL connection 'POWERCONVERT'...
1: Determining if there is at least one SQL script scheduled to execute
under the connection...
1: No SQL scripts scheduled to execute under the connection...Skip.
1: Skip the SQL connection 'POWERCONVERT'. There is no script to execute
under this connection.
Action ended 15:05:32: INSTALL. Return value 3.


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mandeep_sharma
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Re: Platespin migrate installation failing

Hi Mandeep,

I would Recommend opening a Service Request and we can assist in installing Migrate

https://www.novell.com/customercenter/app/home

Regards

Liam O Dowd
Technical Support Engineer - EMEA
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Anonymous_User Absent Member.
Absent Member.

Re: Platespin migrate installation failing


I have experienced the same problem with 12.0 and 12.1.

The solution is not to use the SQL Express included with the installer
package but download the latest SQL2014 Express with tools Sp2, install
to default location, Mixed mode - named instance "PlateSpinDB".
Don't use special chars like "!" in the end of the SA password.
Enable Named Pipes in SQL Configuration Manager.


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peterarvanius
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Re: Platespin migrate installation failing

Hi

Are you still facing install issues with platespin Migrate

If so please open a Service Request and we will assist with the install

Also here is a Step by Step Instructions on Installing PlateSpin Migrate 12

https://www.youtube.com/watch?v=FTSL2HTwSpI

Regards

Liam O Dowd

Platespin Support



mandeep_sharma;2430135 wrote:
Hi,
I am trying to install platespin migrate 12.1.0.268 on windows 2012 r2
standard version. windows is up to date. I followed step by step
installation guide http://tinyurl.com/jgap7vn

Prerequisites check was passed with all green ticks. I am pointing to
SQL express database on the same server which is not on the domain using
local admin credentials.

Installation fails at stage installing OFX. Looking at install log does
not help a lot. Appreciate any feedback pointers


--
mandeep_sharma
------------------------------------------------------------------------
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View this thread: https://forums.netiq.com/showthread.php?t=55962
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