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Anonymous_User Absent Member.
Absent Member.
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hardware compatibility - supported HP hardware


Hi,

I'm investigating if Platespin can be used for migration of several HP
servers we have. On Technical Specification page
(https://www.netiq.com/products/migrate/technical-information/) there's
a note "-Contact NetIQ for current hardware compatibility-". Well, I've
tried e-mail, their on-line chat but didn't receive any answer. 😞 Do
you know how one can obtain a list of supported server models? How to
-contact NetIQ-? I only found some old broken link on this forum (and it
was for Platespin Migrate 8 I think).
We just need to know if Platespin Migrate supports HP ProLiant DL380 G8
servers.

Thanks


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Petr_michalik
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Anonymous_User Absent Member.
Absent Member.

Re: hardware compatibility - supported HP hardware


What version of Migrate are you using? Let's assume Migrate 9.3 for a
moment: what versions of Linux does the hardware support? The physical
target ISO is (currently) based off of SLES 11 SP1. Does this hardware
support the source OS you intend to migrate? If, for example, you're
migrating Windows 2003 and the hardware doesn't support that, the
migration will always fail.

Does the machine have a seperate NIC and disk controller? Are you
intending to boot from SAN?

There are a lot of questions that need to be answered before it can be
said definitively if a certain piece of hardware is supported.

In general, so long as the correct drivers for a device can be found in
the appropriate OS, the support team will assist in getting it working.
There are very few cases where support has been denied for a specific
piece of hardware, and usually only after thorough troubleshooting and
research.


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zeevromm
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