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Respected Contributor.. Pauld Respected Contributor..
Respected Contributor..
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Cant Add Peformance Center server

Hi,

Im trying to add a Performance Center server into ALM.

I enter the server name. Then in external and internal URL i enter http://server name

 

However when I hit OK I get the error message

 

failed pinging URL

http://server name/pcs/LabService.svc?wsdl

 

 

In command prompt I can ping the Performance Center fro the ALM server and vice versa

Firewalls are switched off on both servers

 

Thanks for any help

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Cant Add Peformance Center server

Hi,
Please try the following:
http://<PC SERVER NAME>/loadtest
Did you get the My Performance Center login page?
If not, it might be related to IIS configuration. Try to run the PC server configuration wizard for successful completion.
Have you updated the ALM Internal / External URL before adding the PC server?
Check also in ALM QC log - what is the error there when you try to add the PC server?
Is your LAB_PROJECT a new clean one ? If not - might be the PC user in the new installed PC server is not same as the one that was configured previously within this lab?
Thanks
Aliza

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Respected Contributor.. Pauld Respected Contributor..
Respected Contributor..

Re: Cant Add Peformance Center server

Hi

I can access the Performance Center page using https://PCSERVERNAME/loadtest

IIS is running correctly. Application pools are started

On the Performance Center server I can access http://localhost/pcs/LabService.svc?wsdl

On the ALM server I can ping the PC server.

On the ALM server I cannot access http://PCSERVER NAME/pcs/LabService.svc?wsdl

On the ALM server I cannot access http://PC SERVER IP NAME/pcs/LabService.svc?wsdl

 

In qc log I can see the following (Ive changed the mention of my server to PCSERVER NAME)

Mar 11
11:16:44.535 Mar 11
11:16:43.895 qtp705977643-23 [PostSimpleKeyEntity] [login_id:203] [connect_id:202] [call_id:10] FREC almtest 127.0.0.1 ERR CAbsServlet.doPost(468) 
com.hp.alm.platform.exception.SetValueException

Messages:
handleCreateAction; Failed to create object of type: LAB_SERVERS; failed pinging URL http://PCSERVERNAME/pcs/LabService.svc?wsdl; PCSERVERNAME;

Stack Trace:
java.net.UnknownHostException: PCSERVERNAME
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.<init>(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at com.mercury.td.pcextension.PCServerUtils.pingUrl(PCServerUtils.java:168)
 wrapped in com.hp.alm.platform.exception.CTdException: failed pinging URL http://PCSERVERNAME/pcs/LabService.svc?wsdl
at com.mercury.td.pcextension.PCServerUtils.pingUrl(PCServerUtils.java:176)
at com.mercury.td.pcextension.servers.ServerLogic.validateServerForAdd(ServerLogic.java:544)
at com.mercury.td.pcextension.servers.ServerLogic.assertLegalCreate(ServerLogic.java:126)
at com.hp.alm.platform.entity.logic.AbstractSimpleKeyLogic.createObject(AbstractSimpleKeyLogic.java:869)
 wrapped in com.hp.alm.platform.exception.CTdException: Failed to create object of type: LAB_SERVERS
at com.hp.alm.platform.entity.logic.AbstractSimpleKeyLogic.createObject(AbstractSimpleKeyLogic.java:969)
at com.hp.alm.platform.entity.logic.AbstractSimpleKeyLogic.handleCreateAction(AbstractSimpleKeyLogic.java:596)
 wrapped in com.hp.alm.platform.exception.SetValueException: handleCreateAction
at com.hp.alm.platform.entity.logic.AbstractSimpleKeyLogic.handleCreateAction(AbstractSimpleKeyLogic.java:612)
at com.hp.alm.platform.entity.logic.AbstractSimpleKeyLogic.postObject(AbstractSimpleKeyLogic.java:680)
at com.hp.alm.platform.entity.requests.PostSimpleKeyEntity.execute(PostSimpleKeyEntity.java:40)
at com.hp.alm.platform.web.RequestsDispatcher.execute(RequestsDispatcher.java:81)
at com.hp.alm.platform.server.web.CAbsServlet.executeFunction(CAbsServlet.java:595)
at com.hp.alm.platform.server.web.CAbsServlet.processRequest(CAbsServlet.java:585)
at com.hp.alm.platform.server.web.CTdServlet.processRequest(CTdServlet.java:177)
at com.hp.alm.platform.server.web.CAbsServlet.doPost(CAbsServlet.java:438)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:738)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1651)
at com.hp.alm.platform.util.gzipfilter.GZIPFilter.doFilter(GZIPFilter.java:31)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1631)
at com.hp.alm.platform.web.XSSProtectionFilter.doFilter(XSSProtectionFilter.java:27)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at com.mercury.optane.core.state.ServerStatusFilter.doFilter(ServerStatusFilter.java:37)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at org.hp.qc.web.restapi.authentication.LwssoRedirectFilter.doFilter(LwssoRedirectFilter.java:26)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at com.hp.alm.platform.web.NoSniffFilter.doFilter(NoSniffFilter.java:20)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at com.hp.alm.platform.web.HTTPMethodsFilter.doFilter(HTTPMethodsFilter.java:52)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:549)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:568)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:221)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1111)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:478)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:183)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1045)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:199)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:109)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:309)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
at org.eclipse.jetty.server.handler.StatisticsHandler.handle(StatisticsHandler.java:159)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
at org.eclipse.jetty.server.Server.handle(Server.java:462)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:279)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:232)
at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:534)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:607)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:536)
at java.lang.Thread.run(Unknown Source)

 

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Cant Add Peformance Center server

Hello Paul, 

Please send an email to PLV_COST@MICROFOCUS,COM and I'll refer back to you for more details. 

Thanks

Aliza

 

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