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Reto_3 Absent Member.
Absent Member.
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ALM-Client does not work anymore (ALM-Client funktioniert nicht mehr)

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We have a wired error message when starting ALM-Client on 3 PC's

These PC worked fine yesterday but not anymore today????

 

It appears after  Staring ALM (launching the browser (we use IE7) but before the login Screen is displayed ALM-Client does not work anymore (ALM-Client funktioniert nicht mehr)

If you click details it says: An unhandled exception ('System.Configuration.ConfigurationErrorsException') occurred in ALM-Cleint.exe.

 

IE freezes and you have to kill it though task manager.

 

We have ALM 11 Patch level 4 or SP2,  Win 2008 R2 Server and MS-SQL DB (original english versions)

 

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Reto_3 Absent Member.
Absent Member.

Re: ALM-Client does not work anymore (ALM-Client funktioniert nicht mehr)

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.NET Framework 3.5 SP1 was compromised.

After repairing it ALM worked fine again.!

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Stepan Janca Absent Member.
Absent Member.

Re: ALM-Client does not work anymore (ALM-Client funktioniert nicht mehr)

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Hi,

try to reinstall ALM client. Search for uninstall KB document at Self-solve search at HP SSO pages. After it install ALM client again.

 

Best regards,

 

Stepan

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Reto_3 Absent Member.
Absent Member.

Re: ALM-Client does not work anymore (ALM-Client funktioniert nicht mehr)

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I did this in the mean time but It did not help.

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Stepan Janca Absent Member.
Absent Member.

Re: ALM-Client does not work anymore (ALM-Client funktioniert nicht mehr)

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its time to contact HP support.

 

Stepan

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Reto_3 Absent Member.
Absent Member.

Re: ALM-Client does not work anymore (ALM-Client funktioniert nicht mehr)

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LOL, i did that too in the mean time, looks like we are the only one having this problem. sometime the Frorum is much quicker with right answers, sometimes not 🙂

 

I will post my findings e.g. HP's here 🙂

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Reto_3 Absent Member.
Absent Member.

Re: ALM-Client does not work anymore (ALM-Client funktioniert nicht mehr)

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.NET Framework 3.5 SP1 was compromised.

After repairing it ALM worked fine again.!

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