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Respected Contributor.. Pauld Respected Contributor..
Respected Contributor..
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ALM Installation 12.60

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Hi,

Im trying to install ALM 12.60 on a new server. On the Site Admin Database Schema page I have the following configuration.

Select Action - create a new schema

Database name - Ive created the name of a DB

schema name - qcsiteadmin_db

Scehma Password - I use the deault password. Ive also tried using a new password

 

When I click next I get the error "Error: User td exists and has a different password"

Does anyone know how to fix this issue? Thanks

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Respected Contributor.. Pauld Respected Contributor..
Respected Contributor..

Re: ALM Installation 12.60

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Hi, I opened a support tciket but figured it out myself. I had to give the td user permssion to own the new DB. I also changed the password for the td user. Once that was done I was then able to get to the next page of the installation

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Micro Focus Expert
Micro Focus Expert

Re: ALM Installation 12.60

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Hi,

You wrote you are installing a new ALM server. Are you also using a new database server - or are you perhaps re-using a database which already contains an ALM database schema?

Do you have a Micro Focus support contract? Then please just open a case - the support team is very experienced in solving issues like this.

Regards,

Dirk

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Respected Contributor.. Pauld Respected Contributor..
Respected Contributor..

Re: ALM Installation 12.60

Jump to solution

Hi, I opened a support tciket but figured it out myself. I had to give the td user permssion to own the new DB. I also changed the password for the td user. Once that was done I was then able to get to the next page of the installation

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