An error has occurred while exporting the traceability matrix
I am getting an error when trying to generate a traceabilty matrix in ALM Version 12.21.277 (Patch 7). The message is as follows:
An error has occurred while exporting the traceability matrix. Please refer to the log for details.
After clicking the 'Generate Traceability Matrix' button I am prompted for a file name and location to save and it appears to try to generate but then I am issued with the message above.
The excel versin I am using on my web client is Version 14.0.7232.5000 (32-bit). which is part of my Office 2010 suite
Can anyone help please?