Paul Meyer_1 Absent Member.
Absent Member.
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Defect Grid in QC 9.2 - Export to Excel from the Grid - not getting all the data.

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When I am in the Defect Grid of QC 9.2 and I select some defects to export to EXCEL (Not through Excel Reports), the description and comments fields are truncated. Not all characters are coming over.

Anybody seen this issue and know how to fix it.

Note: if I export the data to Word, it works correctly.
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Shar_2 Absent Member.
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Re: Defect Grid in QC 9.2 - Export to Excel from the Grid - not getting all the data.

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This issue is identified as being fixed in Patch 11.

View solution in original post

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Knowledge Partner
Knowledge Partner

Re: Defect Grid in QC 9.2 - Export to Excel from the Grid - not getting all the data.

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In the Excel version I am using, there is a cell size limit of 32,767 characters. So any fields larger than that will get truncated - not a QC issue, but an Excel issue.
Jan Czajkowski

[Please do not contact me off line for receiving support. Use the forum!]
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Absent Member.. Shawn Wales Absent Member..
Absent Member..

Re: Defect Grid in QC 9.2 - Export to Excel from the Grid - not getting all the data.

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Same problem here.. and it is not an Excel 32k limit... the column is truncated at 265 characters.. but if I choose to save as Text it gets all the data.

Running Patch 9.
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Valesh Absent Member.
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Re: Defect Grid in QC 9.2 - Export to Excel from the Grid - not getting all the data.

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Hi Guys,
I am having the same problem as you guys do. When i export to Excel, I am not getting all details of the "Description" and "Comments" fields. Is there a solution for this. Can you guys please let me know if it has been reported to HP or not. Thank You.
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Shar_2 Absent Member.
Absent Member.

Re: Defect Grid in QC 9.2 - Export to Excel from the Grid - not getting all the data.

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This issue is identified as being fixed in Patch 11.

View solution in original post

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Valesh Absent Member.
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Re: Defect Grid in QC 9.2 - Export to Excel from the Grid - not getting all the data.

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Hi Shar,
Thanks for the info. Do you know when patch 11 will be available.
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Shar_2 Absent Member.
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Re: Defect Grid in QC 9.2 - Export to Excel from the Grid - not getting all the data.

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It's already available. You can access it by going to http://support.openview.hp.com/ and selecting Software patches (under Where do I find). You'll have to login and then you can search for patches and select the one you want.
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Paul Meyer_1 Absent Member.
Absent Member.

Re: Defect Grid in QC 9.2 - Export to Excel from the Grid - not getting all the data.

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Thanks - we will load Patch 11.
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