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Visitor.. Mr Kalra
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Fatal error preventing ALM 15 installation

I am trying to install ALM v15 on virtual machine with Windows Server 2019 OS. I have installed Oracle Java 8 update 231(JRE) as a prerequisite but ALM installer is getting closed at very first step with this error and no logs are getting created probably because the installation gets closed at very first step:
Flexeraaw_$aaa: Windows DLL failed to load at Flexeraaw_.af(Unknown Source) at Flexeraaw_.aa(Unknown Source) at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source) at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source) at com.zerog.ia.installer.Main.main(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.zerog.lax.LAX.launch(Unknown Source) at com.zerog.lax.LAX.main(Unknown Source)

Can someone help?

 

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3 Replies
manfred Respected Contributor.
Respected Contributor.

Re: Fatal error preventing ALM 15 installation

Try verision jdk-8u202-windows-x64, that work for my case

sm
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Fatal error preventing ALM 15 installation

This seems a bug in Installanywhere which ALM uses for installation. As Manfred said, for openjdk, you can try 8u202, and for oracle jdk, you can try 8u211. And you can still upgrade your jdk/jre to the latest after ALM is successfully installed.

 

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Fatal error preventing ALM 15 installation

There's a workaround by setting a system environment varaible: 
JAVA_TOOL_OPTIONS= "-Dos.name=Windows Server 2016"

For details, please go check our updated installation guide: https://admhelp.microfocus.com/alm/en/15.0-15.0.1/pdfs/Install_Windows.pdf

Search "Windows Server 2019"

Appreciate your feedback!

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