I am trying to install ALM v15 on virtual machine with Windows Server 2019 OS. I have installed Oracle Java 8 update 231(JRE) as a prerequisite but ALM installer is getting closed at very first step with this error and no logs are getting created probably because the installation gets closed at very first step:
Flexeraaw_$aaa: Windows DLL failed to load at Flexeraaw_.af(Unknown Source) at Flexeraaw_.aa(Unknown Source) at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source) at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source) at com.zerog.ia.installer.Main.main(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.zerog.lax.LAX.launch(Unknown Source) at com.zerog.lax.LAX.main(Unknown Source)
Can someone help?
This seems a bug in Installanywhere which ALM uses for installation. As Manfred said, for openjdk, you can try 8u202, and for oracle jdk, you can try 8u211. And you can still upgrade your jdk/jre to the latest after ALM is successfully installed.
There's a workaround by setting a system environment varaible:
JAVA_TOOL_OPTIONS= "-Dos.name=Windows Server 2016"
For details, please go check our updated installation guide: https://admhelp.microfocus.com/alm/en/15.0-15.0.1/pdfs/Install_Windows.pdf
Search "Windows Server 2019"
Appreciate your feedback!