Super Contributor.. praveen_hpqc Super Contributor..
Super Contributor..
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HP ALM 12.01Business view excel add in error

Hello all

@Srihari_Amgen

@PhilTrostel@

When user is trying to login to alm server from excel addin by using business view addin user is getting strange error "The SSL server certificate could not be verified." in hp alm 12.01 and we tried all the ways like uninstalling then reinstalling HP ALM Business views excel addin, changing excel addin settings in Excel but no result getting same error.

Thanks in advance.

Regards, Praveen

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6 Replies
Micro Focus Expert
Micro Focus Expert

Re: HP ALM 12.01Business view excel add in error

Try using the following site configuration parameter...

Param Name: FORCE_LOGIN_SSL_MODE

Param Value: N

It is a known issue which I believe you can view here

 

Phil Trostel
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Super Contributor.. praveen_hpqc Super Contributor..
Super Contributor..

Re: HP ALM 12.01Business view excel add in error

Hi @PhilTrostel,

Thank you for youranswer..!

All other users are able to login hpalm 12.01 by using Business view excel addin but some users facing this issue.

attaching error file **SSL Err0r**.

Thank you,

Praveen

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Super Contributor.. praveen_hpqc Super Contributor..
Super Contributor..

Re: HP ALM 12.01Business view excel add in error

Hi @PhilTrostel,

I added parameter but no luck getting same error and i have seen in IE browser user getting Certificate error is this reason to get error message from excel business view addin ?

Regards,

Praveen

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Micro Focus Expert
Micro Focus Expert

Re: HP ALM 12.01Business view excel add in error

Lets try this.
In IE click Tools>Internet Options
Select the Advanced tab
Scroll down to the bottom third of the list
Try unchecking the following items...

Check for publisher's certificate revocation
Check for server certificate revocation
Check for signatures on downloaded programs

Let me know the results you get

Phil Trostel
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Super Contributor.. praveen_hpqc Super Contributor..
Super Contributor..

Re: HP ALM 12.01Business view excel add in error

@PhilTrostel,

 

Sorry for tha late response..!

I tried this in first attempt but no luck getting same error message.

Regards,

Praveen

 

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Damodar-Reddy Acclaimed Contributor.
Acclaimed Contributor.

Re: HP ALM 12.01Business view excel add in error

Praveen,

 If that Nailing your time, then I can suggest to Go for the Previous version of the Add-in, like 11.52.

Here

If any higher version, I suggest to go with :12.20 & Later", but you are on 12.01. 

Get it tried once.

(If this helped, accept as solution )
(Posts and opinions made here are my own and do not reflect the opinions of my employer)
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