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Knowledge Partner

How to disable only eSignature functionality for a user in case of 3 back to back eSignature failure

In our organization, for one of the GxP templates, design was done in such a way that if there is "eSign" custom group assigned to user ,that user will be able to provide eSignature as a reviewer or approver to the artifacts such as test script, test set etc.

User credentials are LDAP authenticated in ALM application.

In a particular case, user's "eSign" functionality should be disabled or removed if the user makes 3 back to back e-sign failure due to entry of wrong credentials. ( 3 wrong login attempts). Here requirement is to just disable the eSign functionality by sending a mail to user that it got disabled due to his/her 3 back to back wrong attempts, user should remain active in alm application and project and should be able to perform all other functionalities except eSign.

Could some one please guide on how approach this requirement and how to design the logic.

What are all the ALM tables and OTA API objects ,methods and interfaces which can used in handling this requirement.

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