HeatherP Absent Member.
Absent Member.
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Migrating from TD 8.0 to QC 9.2

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I've made a copy of my TD projects and am trying to migrate to QC 9.2. Migration tool is installed on both TD and QC, but keep getting an error RPC failure???
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Trusted Contributor.. Brian Koester Trusted Contributor..
Trusted Contributor..

Re: Migrating from TD 8.0 to QC 9.2

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Hi Heather-

Check KB 35472. The most likely cause is the user that the migration tool was installed with or under is not the same as the user that runs TD and/or does not have enough permissions.

While you're at it also make sure you have the same auth type for your database & the same owner, as specified both on the database & on QC.

HTH,
Brian

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Trusted Contributor.. Brian Koester Trusted Contributor..
Trusted Contributor..

Re: Migrating from TD 8.0 to QC 9.2

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Hi Heather-

Check KB 35472. The most likely cause is the user that the migration tool was installed with or under is not the same as the user that runs TD and/or does not have enough permissions.

While you're at it also make sure you have the same auth type for your database & the same owner, as specified both on the database & on QC.

HTH,
Brian

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HeatherP Absent Member.
Absent Member.

Re: Migrating from TD 8.0 to QC 9.2

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I'll try to find it, I've had alot of trouble finding things since HP took over. Is it possible to send me a link?
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Trusted Contributor.. Brian Koester Trusted Contributor..
Trusted Contributor..

Re: Migrating from TD 8.0 to QC 9.2

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Hope this works...

http://support.openview.hp.com/selfsolve/document/KM188529?searchIdentifier=-71d1d050%3a117f3c765f0%3a-7241&resultType=document&documentURL=KM188529&resultsURL=%2fselfsolve%2fsearch&allowReturn=true

BTW, what fun the support site: I got a big generic "service unavailable" message thrice in a row when being forced to login to ITRC before reply to the message, after logging into the SSO site...
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HeatherP Absent Member.
Absent Member.

Re: Migrating from TD 8.0 to QC 9.2

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Yes, the site is horrible. I have found though that my TD SQL database is 2000 and the QC is 2005...so I think what I have to do first is take the copy of my project from TD and upgrade to SQL 2005, restore that upgraded to TD and then migrate to QC???? I also have had to use the sa user and password because the original installation user name and passwords are long gone...so much for documentation. Is it possible to get your email address so we don't have to go through the HP slower than Christmas site?
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HeatherP Absent Member.
Absent Member.

Re: Migrating from TD 8.0 to QC 9.2

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I finally got this fixed and after migrating the COPY to QC, TD no longer has any projects????? I thought when you choose a project to migrate, it would just migrate that one project???? HELP, now I can't use TD anymore and QC is just a test instance right now!
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Knowledge Partner Knowledge Partner
Knowledge Partner

Re: Migrating from TD 8.0 to QC 9.2

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If you say you only migrated a copy of one TD project, I assume there should not be any changes made to the TD installation, except that you installed the migration tool on the server. So, is TD really unavailable to all users, or only from your own client?
Jan Czajkowski

[Please do not contact me off line for receiving support. Use the forum!]
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HeatherP Absent Member.
Absent Member.

Re: Migrating from TD 8.0 to QC 9.2

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I'm the only person using TD....it shows no projects and when trying to go into site admin it says RPC server unavailable?
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Knowledge Partner Knowledge Partner
Knowledge Partner

Re: Migrating from TD 8.0 to QC 9.2

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Try logging in from another computer and see if you have the same problem there.
Jan Czajkowski

[Please do not contact me off line for receiving support. Use the forum!]
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HeatherP Absent Member.
Absent Member.

Re: Migrating from TD 8.0 to QC 9.2

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yes, I get the same errors.
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Knowledge Partner Knowledge Partner
Knowledge Partner

Re: Migrating from TD 8.0 to QC 9.2

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So, what has changed on the TD server and its database server?
Jan Czajkowski

[Please do not contact me off line for receiving support. Use the forum!]
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HeatherP Absent Member.
Absent Member.

Re: Migrating from TD 8.0 to QC 9.2

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nothing, all this disappeared after I migrated the project to QC 9.2 even though I just migrated that copy of the project
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Knowledge Partner Knowledge Partner
Knowledge Partner

Re: Migrating from TD 8.0 to QC 9.2

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And I hope you didn't upgrade the TD database installation to SQL Server 2005? Can you log in to the TD Site Administrator? Can you ping the TD database server from the QC Site Administrator?
Jan Czajkowski

[Please do not contact me off line for receiving support. Use the forum!]
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HeatherP Absent Member.
Absent Member.

Re: Migrating from TD 8.0 to QC 9.2

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I didn't upgrade TD 8 to anything nor the SQL server. All I get when I try to login as Site Admin is RPC is unavailable. If I try to login to Testdirector as a user or admin, there are no domains or projects...I may have to restore to before I started this upgrade...
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HeatherP Absent Member.
Absent Member.

Re: Migrating from TD 8.0 to QC 9.2

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okay I think the problem stems from us having to reset the testdirector password to migrate the project...testdirector was installed before I came to the company....anyway so now it's not responding to the new password. tech support said there was a KB article they'd send, but never sent it. does anyone have any idea how to 'resync' a new password to testdirector database?
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