Established Member.. Hjorthfot
Established Member..
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Problems setting up Predictive ALM for defects

Hi.

I joined the webinar about the Predictive ALM a few weeks ago and immediately tried to implement it to some of our projects.

However, even if we did exactly what the instruction said all we get is the 'Calculating' gif image when clicking the Predictive button.

No logs are showing up on the server where we installed it as well.

What else do you need in order to help me out?

Regards

//Fredrik Hjorth

Test Specialist, IKEA IT AB

 

Fredrik Hjorth
IKEA IT AB
Helsingborg, Sweden
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4 Replies
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Absent Member.. Alonso_S_QC Absent Member..
Absent Member..

Re: Problems setting up Predictive ALM for defects

Hello Fredrik,

 

Thank you for using HPE Support Forums.

 

Regarding this plugging you can find more information in the attached file, please double check if the steps are correct and let us know if the issue persist.

 

 

Alonso Sequeira Morales
SW Support Technical Consultant
San Jose, Costa Rica
hpe.com
Hewlett Packard Enterprise

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
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ITsvyatkov Contributor.
Contributor.

Re: Problems setting up Predictive ALM for defects

Hi Fredrik,

In order to speed up the troubleshooting please open an ALM support ticket with us and provide me the ID (you can send it as private message as wel) and we will continue from there.

Thank you.

 

regards,

Ivaylo

Ivaylo Tsvyatkov
HPE Software Support
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Established Member.. Hjorthfot
Established Member..

Re: Problems setting up Predictive ALM for defects

Great. I will do that, because we have followed the instructions with one (1) deviation: we installed the application in D:/ instead of in C:/, but that shouldn't make any difference I believe...

I'll, create a ticket today and let you know the ID...

 

//Fredrik Hjorth

Fredrik Hjorth
IKEA IT AB
Helsingborg, Sweden
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Established Member.. Hjorthfot
Established Member..

Re: Problems setting up Predictive ALM for defects

Here's the ticket ID: 4653523349

 

//Fredrik

Fredrik Hjorth
IKEA IT AB
Helsingborg, Sweden
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