QC 10 Defect Module - Comments field on detail screen
Sometimes the Comments field on the Defect Module 'Defect Details ' screen is sized so that no existing comments are visible. The user must use the curser to grab the left side and upper line of hte comments field and expand it so that existing comments become visible again.
Is there a way to prevent this from happening? We are using QC 10 Patch Level 16.
Re: QC 10 Defect Module - Comments field on detail screen
Have resolved this issue by doing the following from Site Admin.
Select the particular Project and expand, select COMMON_SETTINGS table, and run the following query..
DELETE FROM COMMON_SETTINGS WHERE CSET_OWNER = '<qc_user_id>' AND CSET_CATEGORY = 'BugDetailsFrm'
DELETE FROM COMMON_SETTINGS WHERE CSET_OWNER = 'userid' AND CSET_CATEGORY = 'BugDetailsFrm'
If you want to remove for all users run the following query...
DELETE FROM COMMON_SETTINGS WHERE CSET_CATEGORY = 'BugDetailsFrm'