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qcuser77 Absent Member.
Absent Member.
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QC 10 Defect Module - Comments field on detail screen

Sometimes the Comments field on the Defect Module 'Defect Details ' screen is sized so that no existing comments are visible.  The user must use the curser to grab the left side and upper line of hte comments field and expand it so that existing comments become visible again.

Is there a way to prevent this from happening?  We are using QC 10  Patch Level 16.

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Absent Member.. Giddyup Absent Member..
Absent Member..

Re: QC 10 Defect Module - Comments field on detail screen

Have resolved this issue by doing the following from Site Admin.

 

Select the particular Project and expand, select COMMON_SETTINGS table, and run the following query..

 

DELETE FROM COMMON_SETTINGS WHERE CSET_OWNER = '<qc_user_id>' AND CSET_CATEGORY = 'BugDetailsFrm'

f

or example....
DELETE FROM COMMON_SETTINGS WHERE CSET_OWNER = 'userid' AND CSET_CATEGORY = 'BugDetailsFrm'

If you want to remove for all users run the following query...

DELETE FROM COMMON_SETTINGS WHERE CSET_CATEGORY = 'BugDetailsFrm'

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