<QC/ALM Support Tip>Error:"Failed to Login;OTA version not compatible with server..."
Sometimes users receive a error message whn trying to login into HP Application Lifecycle Management(ALM).
Failed to Login;OTA version not compatible with server. Site version: xx build number: xxxx;
To resolve this issue, please access KB below with your HP passport :
Then download the uninstall toll to cleanup the client side ALM components on user's machine.
Open Internet Explorer (IE) with the ALM URL to re-download the components.
**NOTE : This information is found in KB article :
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If you haven’t tried it yet, come and join us in our entitled forums at http://h30499.www3.hp.com/t5/News/Support-Customer-Forums-now-available/m-p/5610181/message-uid/5610181#U5610181