billgeo Absent Member.
Absent Member.
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Cursor Disappears Switching Between Applications and Back.

Whenever I open Reflections Desktop 16 I have to click on the screen before I can begin using it. This happens when switching between applications as well, when returning to RD the cursor is not visible and again I must click on the screen anywhere to get the cursor active again.

Thanks for any insights
Bill George
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3 Replies
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billgeo Absent Member.
Absent Member.

Re: Cursor Disappears Switching Between Applications and Bac

I have noticed if I press tab 7 times then the cursor does appear.

Anyone? Insights?
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darnelho Absent Member.
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Re: Cursor Disappears Switching Between Applications and Bac

Bill.

Early versions of Reflection Desktop had some issues with display and focus. These issue have been resolved in later versions. If you are using a version of Reflection Desktop 16 without SP1 I would suggest you upgrade to at least that version and test to see if the problem persists. You can find the version that you are currently using by going to the Help "About Reflection Workspace" dialog.

-MicroFocus Support.
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billgeo Absent Member.
Absent Member.

Re: Cursor Disappears Switching Between Applications and Bac

darnelho;2453321 wrote:
Bill.

Early versions of Reflection Desktop had some issues with display and focus. These issue have been resolved in later versions. If you are using a version of Reflection Desktop 16 without SP1 I would suggest you upgrade to at least that version and test to see if the problem persists. You can find the version that you are currently using by going to the Help "About Reflection Workspace" dialog.

-MicroFocus Support.


Appreciate the reply. We are on version 16.1.125.0

Thanks
Bill
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