tspdpsupport Absent Member.
Absent Member.
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Reflection error in transimission

Hi,

Recently keep facing some disconnection in reflection for SecureIT for Windows.
I tried to look solutions and workaround for the error but end up cannot find anything related to that.

The error log:

000000118098 2019-05-10 15:11:59.117 5036 XXXX:[Warning][20094] sshd.cpp:LoginProc(5558) The client has been disconnected, we sent the following disconnect reason: SSH_DISCONNECT_PROTOCOL_ERROR, description: packet length too large (2486619118), may be decryption problem
000000118099 2019-05-10 15:11:59.117 5036 XXXX:[Info][30050] Session server 3693: Closing session server.

I try to search on this error but not much things I can get.
And this error is happening intermittent (maybe twice a month).

Anyone having this issue before and have the solution?
Can kindly advise for this? or any help?

Thanks
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2 Replies
AutomaticReply Absent Member.
Absent Member.

Re: Reflection error in transimission

tspdpsupport,

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Micro Focus Contributor
Micro Focus Contributor

Re: Reflection error in transimission

tspdpsupport,

We will need more of the event log and more information about the configuration to troubleshoot this issue. I suggest contacting Reflection Technical Support at support2@microfocus.com and open a Service Request.

Thanks,
Jeff
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