Support for the unique display of user field values (distinguishing users with same name)

Idea ID 2739432

Support for the unique display of user field values (distinguishing users with same name)

The SBM User fields currently use the SBM User accounts' "Name" field for search and display purposes in Single User and Multi-User Fields. In large organizations, it is common for multiple people to share the same name. In cases where the data comes into SBM via LDAP imports, there is no way to maintain a unique display name for each user unless it is stored in LDAP.

Ideally, there would be some way to have SBM control how it renders the user in the user field value lists (in at least forms and report contexts). Possible approaches could include a VDF (Value Display Format) type of mechanism that allows the mapping of different LDAP attributes (aka User, Contact and Resource attributes) into the value displayed for the user fields. Additional options for forms could include a hover over action that shows additional attributes (such as simple hover text or a contact card) which may be too large to show within the value list directly.

In our use case, we would like to have at least the business unit displayed in addition to the users name to help make the value distinct.

Ideally, the exposed values would also factor into the search results. Or better yet, allow the search to search against the other User, Contact, and Resource fields).

2 Comments
Absent Member.
Absent Member.
This idea has been put under consideration for a 1HCY19 release
Micro Focus Expert
Micro Focus Expert
Status changed to: Delivered

Delivered in SBM 11.8

About the Author
I am Technical Director for North America Professional Services and have been with Micro Focus since 1998 (22+ years). I work in our Professional Services team, support technological initiatives within our organization, and provide onsite and remote consulting services for many formerly Serena products, primarily on Windows and UNIX platforms. I have a B.S. in Computer Science from the University of Central Oklahoma. After college I worked as a software developer and taught Visual Basic part time at the university. My background enables me to better understand customers' software development needs as well as extend and customize our products using advanced techniques.
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