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How-To: View an SBM item from Notification Server log

How-To: View an SBM item from Notification Server log

ISSUE:

When reviewing an error in the notification server log (NS.LOG), it is sometimes necessary to open an item in SBM to determine the cause of the error.  The NS.LOG lists the internal table id and item id of the item that it is processing.  These ids cannot be search for directly in SBM.  How do I find the item in SBM?

HOW TO STEPS:

The notification will reference the item as "Tbl:ItemId 1387:568".  Here is an line from the log:

 

INFO 09-08-2019 04:55:50 [Notifications] -- Added event 3772, Tbl:ItemId 1387:568,

 

Take the table id and item id from the log entry an enter them in this url in the location bar of your browser.  Replace the text in bold.

 

http://<serverName>/workcenter/tmtrack.dll?shell=swc&IssuePage&RecordId=<ItemId>&template=viewwrapper&TableId=<Tbl>

 

becomes

http://<serverName>/workcenter/tmtrack.dll?shell=swc&IssuePage&RecordId=568&template=viewwrapper&TableId=1387

 

http://<serverName>/workcenter/tmtrack.dll?shell=swc&IssuePage&RecordId=568&template=viewwrapper&TableId=1387

 

 

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‎2020-01-30 18:21
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