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Established Member.. nmansotti
Established Member..
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How can I create an incident from an application using Rest Api

Hello,

I want to create incidents in service manager 9.34 as long as a new one is generated in Resilient, an external application.
I have created and configure the external access with the data and allowed actions of the application.
I have already configured in the application the url http:/<ip>:<port>/SM/9/rest/Re_im, to which it will send the incidents.

When I access http:/<ip>:<port>/SM/9/rest/Re_im, it returns a list of service manager incidents and not the list of Resilient incidents.

I do not know what I'm missing so that in service manager the incidents related to the resilient application are created.

I appreciate your help.

Regards,
Nicolás

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