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Denis_35 Absent Member.
Absent Member.
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Limitation the quantity of Database rules

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Hello all!

How much DB rules can be in Service desk? Are there any limitations for DB quantity?

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Micro Focus Expert
Micro Focus Expert

Re: Limitation the quantity of Database rules

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Hi Denis_35.

 

There is a rumour about a technical limitation of 999 rules, but there are no developers who can confirm or deny this, or even say if this applies too all DB rules together, or if this is 999 rules per entity.

 

I think the bigger problem is maintaining them, and anticipating the rules triggering eachother, interfering, and (who knows?) looping.

 

Can anyone reply if they ran into this limitation, which servicepack version, and which error if any?

 

HPE Software Support

If you find that this or any post resolves your issue, please mark it as an accepted solution. Kudos are welcome.

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Micro Focus Expert
Micro Focus Expert

Re: Limitation the quantity of Database rules

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Hi Denis_35.

 

There is a rumour about a technical limitation of 999 rules, but there are no developers who can confirm or deny this, or even say if this applies too all DB rules together, or if this is 999 rules per entity.

 

I think the bigger problem is maintaining them, and anticipating the rules triggering eachother, interfering, and (who knows?) looping.

 

Can anyone reply if they ran into this limitation, which servicepack version, and which error if any?

 

HPE Software Support

If you find that this or any post resolves your issue, please mark it as an accepted solution. Kudos are welcome.

View solution in original post

Denis_35 Absent Member.
Absent Member.

Re: Limitation the quantity of Database rules

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Thank you!

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