Ability to associate SLAs / SLOs for Problem Tickets

Idea ID 2758808

Ability to associate SLAs / SLOs for Problem Tickets

Liken to the other modules in SMAX, would like to be able to associate a SLA / SLO to Problem Tickets ...

ie.

SLO for RCA Submission
SLO for RCA Acceptance

SLA for Critical Application Resolution

Tags (2)
2 Comments
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

Micro Focus Expert
Micro Focus Expert

Added my vote as someone mentioned that this was requested in an RFP.

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