Add custom rules or fields on Category and Service Defininiton level in Service Catalog

Idea ID 1667352

Add custom rules or fields on Category and Service Defininiton level in Service Catalog

I think that we need the ability to create some Rules on Category level or Service Definition level which would apply to Category or Service Definition and Offerings on the third level.
That would allow us, developer/consultants, to modify whole Category or Service Definition on that level which shortens the development of SMAX application when we need to edit whole Category or Service Definition. and not to modify each and every Offering.

This we don't have:
When Rule is configured on Category level it's applied on Service Definition and Offering level.
When Rule is configured on Service Definition Level it 's applied on Offering level.
This we currently have:
When Rule is configured on Offering level it's only applied on Offering Level of that Service Definition.

Example of use:
- I want to hide OOB field "Description" and put default data into it like "This Request has been created by the end user" for whole Category or Service Definition Level.
- I want to create a custom field for the whole category which is mandatory for that Category!
A similar example is a feature on Process Designer in Service Manager where you can add new RuleSet on WorkFlow properties or whole Object!

2 Comments
Micro Focus Expert
Micro Focus Expert
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

Micro Focus Expert
Micro Focus Expert
Status changed to: Under Consideration

 Thanks for all the votes and comments. We are looking into this as a future product enhancement. Check the notifications box to be emailed if the status changes.

The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.