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Add fields to global search

Add fields to global search

From Help Center:
"The global search covers all of Service Management. The search automatically searches all the record type fields that are indexed by IDOL and are configured to be searchable. "

We would like to be able to add fields to be included and indexed in Global Search.. Customers need different fields to be supported by global search, both OOB fields and custom fields.

3 Comments
Micro Focus Expert
Micro Focus Expert
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be reviewed by the product team.

Micro Focus Expert
Micro Focus Expert
Status changed to: Under Consideration

Thanks for all the votes and comments. We are looking into this as a future product enhancement. Check the notifications box to be emailed if the status changes.

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Dear Tonya,

is there a possible date to communicate to customer about this idea?

Thanks,

Roberto

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