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Aggregate attachments from SM catalog item to Service Portal

Idea ID 1654567

Aggregate attachments from SM catalog item to Service Portal

Status: Delivered Submitted by Commodore on ‎2018-06-28 08:10

Attachments added to SM service catalog items need to be agregated to SMA-SM Service Portal (mixed mode), maybe controlled by a mark.

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6 Comments
Ming-Feng
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
‎2018-06-29 04:15
‎2018-06-29 04:15
Status changed to: Waiting for Votes
 
sunotaka
Lieutenant Commander Lieutenant Commander
Lieutenant Commander
‎2018-07-26 06:40
‎2018-07-26 06:40

Agreed. for existing customer who upgarde from SRC this is a show stopper. the Attachment feature is an critical function which impact the current request process. Requestor cannot download the neccesary guideline/consent form/template for request submission.

Ming-Feng
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
‎2019-08-28 08:38
‎2019-08-28 08:38
Status changed to: New Idea

Great news, this idea has been accepted on our product roadmap, timing TBD. Check back for updates. (This is not a formal commitment, and subject to change)

Ming-Feng
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
‎2019-08-28 08:38
‎2019-08-28 08:38
Status changed to: Accepted
 
Ming-Feng
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
‎2019-11-08 09:52
‎2019-11-08 09:52
Status changed to: New Idea

This is supported in SMA-SM 2019.11

Ming-Feng
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
‎2019-11-08 09:52
‎2019-11-08 09:52
Status changed to: Delivered
 
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